Return & Exchange Policy
We do not accept returns on sale items. All other items may be exchanged within 14 days of the delivery date for an item of equal or greater value. To be eligible for an exchange, the item must be unused, in its original packaging, and in the same condition as when it was received. We reserve the right to reject any exchange request that does not meet these criteria. If the item you wish to exchange is of greater value than the original item purchased, you will be responsible for paying the difference in price. Shipping costs for exchanges will be the responsibility of the customer. If the return is a result of our error (you received an incorrect or defective item, etc.), we will cover the return shipping costs and offer a full refund.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We offer shipping within the United States only. We strive to process and ship all orders within 1-3 business days. Shipping costs will be calculated at checkout and are based on the weight of the order and the shipping destination. Delivery dates are estimates only and we are not responsible for any delays or damages incurred during shipping. We reserve the right to cancel any order and issue a full refund if we are unable to ship to the shipping address provided or if the shipping costs significantly exceed the amount charged at checkout.
Compliance with Regulations
This policy is in compliance with the regulations set forth by the Federal Trade Commission's (FTC) Mail or Telephone Order Merchandise Rule. The rule requires that businesses must have a reasonable basis for any express or implied shipment claims made in ads or other promotional materials. Additionally, businesses must provide customers with a reasonable opportunity to cancel their orders and receive a full refund before the items are shipped. This policy also complies with any other applicable federal, state, and local regulations regarding shipping and returns.